Mechanic / Service Writer

Job title: Mechanic / Service Writer / Customer Service

Hours:           Seasonal Full-Time or Part-Time

Location:      Assenmacher’s Cycling Center

Pay:              Competitive

We are looking for a fun and energetic person to join our team at a locally owned bike shop in downtown Swartz Creek and Hill road. Work as part of the service / mechanic team.

Key responsibilities & duties

• Checking in repairs
• Completing repairs on time
• Bicycle Tune Ups, Overhauls, Wheel Truing, Suspension Work, Bike Building, & Safety Checks
• Provide the highest level of prompt and friendly customer service; including greeting and thanking customers.
• Ensure great customer service by providing a friendly environment
• Answer phone and book service appointments
• Guiding and solving customers questions
• Display exceptional knowledge of products and service (we will train you)
• Assist with placement of orders, refunds, or exchanges
• Assist in store cleaning, product processing and replenishing merchandise.
• Work with Sales team to complete and finalize sales
• Instruct customers on how to get the most out of their bicycles
• Basic merchandising

Experience and Skills

• Ability to multitask and handle miscellaneous duties as needed
• Superior customer service skills and a positive attitude are essential to interact with customers and employees.
• Very personable and outgoing.
• Ability to work weekends
• Reliable and dependable
• Extremely organized
• Good work ethic
• Interest in bicycles

Service industry experience a plus

You can review and print an Assenmacher Employee Application here.