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Customer Service & Sales

 

Customer Service / Sales Staff

 Job title:  Customer Service / Sales

Hours:  Seasonal Full-Time or Part-Time

Location:  Assenmacher’s Cycling Center

We are looking for a fun and energetic person to join our team at a locally owned bike shop in downtown Swartz Creek and Hill road location. Work as part of the sales floor team.

Key responsibilities & duties

  • Provide the highest level of prompt and friendly customer service; including greeting and thanking customers.
  • Ensure great customer service by providing a friendly environment
  • Answer phone and book appointments
  • Measure customers to determine bike size (we will train you)
  • Set up customers on bike for test rides (we will train you)
  • Guiding and solving customers questions
  • Display exceptional knowledge of products and service (we will train you)
  • Assist with placement of orders, refunds, or exchanges
  • Assist in store cleaning, product processing and replenishing merchandise.
  • Working with customer to apply for financing
  • Work with Sales team to complete and finalize sales
  • Basic merchandising

Experience and Skills

  • Ability to multitask and handle miscellaneous duties as needed
  • Superior customer service skills and a positive attitude are essential to interact with customers and employees.
  • Very personable and outgoing.
  • Ability to work weekends
  • Reliable and dependable
  • Extremely organized
  • Good work ethic
  • Interest in bicycles

Service industry experience a plus.

You can review and print an Assenmacher Employee Application here.