Customer Service / Sales Staff

 Job title:  Customer Service / Sales

Hours:  Seasonal Full-Time or Part-Time

Location:  Assenmacher’s Cycling Center

We are looking for a fun and energetic person to join our team at a locally owned bike shop in downtown Swartz Creek and Hill road location. Work as part of the sales floor team.

Key responsibilities & duties

• Provide the highest level of prompt and friendly customer service; including greeting and thanking customers.
• Ensure great customer service by providing a friendly environment
• Answer phone and book appointments
• Measure customers to determine bike size (we will train you)
• Set up customers on bike for test rides (we will train you)
• Guiding and solving customers questions
• Display exceptional knowledge of products and service (we will train you)
• Assist with placement of orders, refunds, or exchanges
• Assist in store cleaning, product processing and replenishing merchandise.
• Working with customer to apply for financing
• Work with Sales team to complete and finalize sales
• Basic merchandising

Experience and Skills

• Ability to multitask and handle miscellaneous duties as needed
• Superior customer service skills and a positive attitude are essential to interact with customers and employees.
• Very personable and outgoing.
• Ability to work weekends
• Reliable and dependable
• Extremely organized
• Good work ethic
• Interest in bicycles

Service industry experience a plus.

You can review and print an Assenmacher Employee Application here.